Shipping & Delivery Policy
Fast, Reliable Worldwide Shipping
Delivering your favorite fashion pieces safely and efficiently to your doorstep.
At Uniceneshop, we are committed to delivering your favorite fashion items with speed, care, and reliability. Whether you're shopping for Dresses, Tops, Outerwear, Shorts, Skirts, or Casual Wear, we work hard to ensure a smooth delivery experience.
All transactions, shipping fees, and refunds are processed in Euros (€).
1. Order Processing Time
- Orders are typically processed within 1–3 business days after payment confirmation.
- Business days refer to Monday through Friday, excluding public holidays.
- Once your order has shipped, a confirmation email containing tracking information will be sent automatically.
- Processing times may be slightly extended during holidays, major sales events, or peak shopping seasons.
2. Shipping Destinations & Carriers
We proudly offer worldwide shipping and work with trusted international logistics partners to ensure safe and reliable delivery.
We ship to customers around the globe and carefully select reputable carriers to provide efficient transportation and package tracking services.
3. Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 7–15 Business Days | Calculated at Checkout |
| Express Shipping | 3–7 Business Days | Calculated at Checkout |
Please Note: Delivery times are estimates only and may be affected by customs clearance procedures, local holidays, weather conditions, transportation disruptions, or other factors beyond our control.
4. Shipping Costs
Shipping charges are calculated based on package weight, dimensions, destination, and selected shipping method.
The exact shipping fee will be displayed during checkout before payment is completed.
We occasionally offer free shipping promotions. Please subscribe to our newsletter or visit our website regularly for the latest offers.
5. Customs, Duties & Taxes
- International orders may be subject to customs duties, import taxes, and local handling fees.
- These charges are determined by your local customs authority and are the customer's responsibility.
- Uniceneshop has no control over customs charges and cannot estimate their amount.
- If a shipment is refused because customs fees are not paid, any resulting return shipping and customs charges may be deducted from the refund amount.
6. Order Tracking
Once your order has been dispatched, you will receive an email containing a tracking number and tracking instructions.
Tracking information may require up to 48 hours to become active after shipment confirmation.
Customers can track packages directly through the carrier's official tracking platform.
7. Lost, Delayed, or Damaged Packages
Delayed Packages
If your package has not arrived within the estimated delivery period, please check your tracking information first. If additional assistance is needed, contact our support team.
Delivered but Not Received
Please check with neighbors, building management, mailbox areas, or your local postal office. If the package remains missing after 48 hours, contact us for assistance.
Damaged Deliveries
If your order arrives damaged, please email us within 7 days of delivery and include clear photographs of the packaging and affected items.
8. Incorrect Shipping Address
Please verify your shipping address carefully before completing your purchase.
Uniceneshop is not responsible for deliveries sent to incorrectly entered addresses provided by the customer during checkout.
If you notice an address error immediately after placing an order, contact us as soon as possible. We will make every reasonable effort to update the address before shipment, although changes cannot be guaranteed once processing has begun.
9. Contact Us
Shipping Support
If you have any questions regarding shipping, delivery, tracking, customs procedures, or your order status, please contact our customer support team.
Email: [email protected]
We look forward to bringing the latest fashion from Uniceneshop directly to your wardrobe.